It is important that parent carers and SEND practitioners have access to information and support to help them navigate the SEND system.  Accessible information and support help parent carers to get involved in decision making both at an individual and strategic level.  Ensuring that families and practitioners have a shared understand and expectation of how the SEND system works, helps build positive relationships and delivers better outcomes for everyone.

There are several organizations and resources that are there specifically to support this shared understanding to develop.  If you need support and advice about a SEND issue the information in this section, could be of help to you.

The Herefordshire SEND Local Offer provides information and support for children and young people with
special educational needs and disabilities (SEND).

Here are some key resources:

  • You can find support services and activities available for children and young people with SEND on the
    Herefordshire Council’s Local Offer website.
  • For local activities and groups, check the SEND Local Offer Facebook page maintained by Herefordshire
    Council.
  • If you can’t find what you’re looking for, you can email localoffer@herefordshire.gov.uk for assistance.

For more detailed information, visit the Herefordshire Council’s Local Offer page.

https://www.herefordshire.gov.uk/localoffer.

Please Click the images for direct links to the associated website.

Additional Resources

Partnership for Inclusion of Neurodiversity in School (PINS)

Preparing for Adulthood

Preparing for Adulthood is a process that all young people go through when they move on from being a teenager and become an adult.   It can be an exciting time but it has also been recognised that this can be a very difficult time for some young people, especially those with special  educational needs and disabilities (SEND).The information contained in this section will help you to find out what support, services or information may be available to help you and your family prepare for this important stage of your life. 

The journey into adulthood

If a young person has an EHC Plan, schools have to start the formal preparing for adulthood process from Year 9 (aged 13/14), which will be the planning  for your child’s move to further education, employment or training.  This means they will invite you, your child and any other professionals involved

with your child to a Year 9 Preparing for Adulthood Review meeting.

Children are supported in advance of the review in order for them to fully understand and maximise the potential opportunity of this review so they are able to make an informed contribution.  Preparation will explore what is important to the child now and for the future, how to support them best and to find out what their aspirations are. From this meeting transition planning must be written into the revised EHC plan, including how any educational,  health and social care needs will be met.  This will include details about planning for the transition from school to further education, training or employment and where relevant, transition arrangements from children’s to adult’s social care and health care services. The EHC Plan will be reviewed every 12 months and any appropriate changes will be made following the review.  In Years 10, and 11 the school is responsible for identifying EHC Plan review dates  and the person in the school who will be the lead, e.g. the designated Teacher or SENCo.  The school is also responsible for circulating invitations to all key stakeholders.  

For more information about this process speak to your school SENCo or see the Herefordshire Local Offer website

The Department for Education have developed an outcomes tool that is designed to support the development of PfA outcomes in EHC plans across  the age range. It explores the key indicators for preparing for adulthood at different ages and stages of development.  Download a copy of the tool here.

Please download this handy information booklet for future reference .

PREPARING FOR ADULTHOOD INFO SHEET.docx

Preparing for Adulthood: All Tools & Resources – NDTi

NDTi explained

We want a world where everyone matters. Our work helps create opportunities for independence and choice for everyone.

We’re an independent, not-for-profit organisation that has worked alongside people, communities, policy makers, support organisations and services for over 30 years.

Watch our short film to find out more.

https://www.ndti.org.uk/

Introduction to Local Area SEND Inspections

All Local Areas in England are jointly inspected by Ofsted and the Care Quality Commission (CQQ) to monitor the implementation of the SEND reforms and the delivery of positive outcomes for children and young people with SEND. The inspection team focus on the following key areas:

• How effectively the local area identifies children and young people who have SEND.

• How effectively the local area meets the needs and improves the outcomes of children and young people with SEND.

• The effectiveness of the local area on improving outcomes for children and young people with SEND (0 to 25).

Inspectors evaluate how education, health and social care services work together in the best interests of children and young people; how services work together to support transition to adulthood and how effectively the local area considers the views of children and young people who have SEND and their families in planning provision.

Following the inspection, Ofsted and CQC will publish a report in the form of an outcome letter. This report will outline a summary of their findings, including key strengths and areas requiring further development

Coming Soon

If you have an urgent situation impacting your family, you may want to consider contacting the following organisations.


Herefordshire Send Information, Advice & Support Service

                    Telephone Enquiries :01432 260955

                     sendiass@herefordshire.gov.uk


Contact Listening Ear Service


LOOK is a small local charity which connects and supports visually impaired children, young people and their families. https://www.look-uk.org/


Herefordshire Branch of the National Autistic Society offer a range of support and activities for autistic people of all ages and their families.

https://nas-herefordshire.co.uk/


PEGS

PEGS is a social enterprise set up to support parents, carers and guardians who are experiencing Child to Parent Abuse (including those with adult offspring). https://www.pegsupport.co.uk/#Home-supportforparents


ERIC is the national charity dedicated to improving children’s bowel and bladder health. https://eric.org.uk/


21 Plus here to provide support for family members, carers, friends, and professionals, supporting children and young people with Down’s syndrome. https://21plus.org.uk/


Challenging Behaviour Foundation – the charity provides information and support to families and professionals caring for individuals with severe learning disabilities who are described as having challenging behaviour. Lots of free resources are available at www.challengingbehaviour.org.uk. You can also contact the on 0300 666 0126..

PANS PANDAS UK is the only UK charity supporting children and families living with these conditions. We provide information, and community support to patients and carers. We also contribute to health service development and influence policy.  This includes raising awareness of the symptoms, and supporting the development of treatment options for healthcare professionals. We provide training in educational settings so that families and children living with these conditions receive the support they so desperately need. 

PANS PANDAS UK | SEND Network (send-network.co.uk)

Governance Slide – SEND H&W

🧩 CYP Board Update: Autism & Eating Difficulties 

(New NHS England draft guidance – March 2026) 

We wanted to share an important national update discussed at the CYP Board about autism and eating disorders / eating difficulties, as this is an area many families are affected by. 

 

🔍 Why these matters 

  • Autistic children and young people are much more likely to experience eating difficulties or eating disorders than non-autistic peers.  
  • Many autistic young people:  
  • Wait longer for the right support 
  • Have poorer experiences in services 
  • Are more likely to need hospital care  

💬 Parents often tell us: “Support only comes once things have reached crisis.” 

 

🧠 Big shift in thinking (important for families) 

The guidance is clear: 

👉 Support should be based on need – not just diagnosis 
👉 Eating difficulties in autism may look different and need different support 

For example: 

  • Food issues may be about sensory needs (texture, smell, colour) 
  • Not always about weight or body image  

 

⏱️ Earlier support (before crisis) 

There is a strong focus on: 

  • Spotting eating difficulties earlier 
  • Supporting families before it becomes severe 
  • Not waiting for a full diagnosis to offer help 

👉 Services are encouraged to treat autism as a “working consideration” and adapt support straight away.  

 

🏫 Schools & early identification 

  • Schools and early years settings should:  
  • Recognise eating difficulties early 
  • Refer and support sooner 
  • multi-disciplinary approach is expected (health, education, therapists)  

 

👨👩👧 Support for families (this is a key change) 

The guidance recognises: 

  • Families often feel unsupported and overwhelmed 
  • Parent/carer support should be offered as standard 
  • Families should be treated as partners in care 

💬 “Families shouldn’t be left to manage this alone.” 

 

🛠️ More personalised, autism-friendly support 

Services are expected to: 

  • Make reasonable adjustments (under Equality Act) 
  • Adapt:  
  • Communication 
  • Environments (noise, lighting, smells) 
  • Mealtime support 
  • Offer flexible, personalised care plans 

 

🏥 Reducing hospital admissions 

A key message: 

👉 Hospital should not be the default 

  • Inpatient care can be very distressing for autistic young people 
  • Focus should be on:  
  • Support at home / in the community 
  • Preventing crisis situations 

 

🤝 Better joined-up working 

The guidance highlights the need for: 

  • Health, education, social care and VCSE (like PCVH) to work together 
  • single joined-up plan for each child 
  • Better coordination across services 

 

💬 What this means for Herefordshire families 

This is national draft guidance, but it supports what families here have already been saying: 

  • Long waits and late support 
  • Lack of understanding of autism in services 
  • Support too often dependent on diagnosis 
  • Families feeling left to cope 

👉 PCVH will continue to: 

  • Share your lived experiences 
  • Push for earlier, autism-informed support 
  • Advocate for better joined up working locally 

 

💬 Share your experience 

We want to hear from you if your child has: 

  • Restricted eating 
  • Sensory food difficulties 
  • Been on an eating disorder pathway 
  • Struggled to access support 

📩 admin@pcvherefordshire.com 
🌐 https://pcvh.co.uk 

 

 

Learning Disability week Update 

 

 

CYP Board Update: Learning Disability Diagnosis 

What parents need to know (June 2026) 

 

🔍 Why this was discussed 

There has been growing concern locally about: 

  • Lack of clarity on how learning disability is diagnosed 
  • Children and young people remaining labelled as Global Developmental Delay (GDD) instead of receiving a confirmed diagnosis where appropriate  

👉 This means some children may not be getting the right recognition or support at the right time. 

 

🧠 What is a Learning Disability? 

There is agreement across services that a learning disability: 

  • Is a health/medical diagnosis 
  • Involves:  
  • Significant difficulty with thinking and understanding 
  • Significant difficulty with daily living skills 
  • Starts in childhood (before age 18)  

 

⚠️ What it is NOT (important for families) 

  •  Not the same as a learning difficulty (e.g. dyslexia, ADHD) 
  •  Not the same as Global Developmental Delay (GDD)  
  • GDD should usually be reviewed and updated as a child grows 

💬 Many families tell us their child stays labelled as GDD for years without review. 

 

🏥 Current challenges (this is the key issue) 

  •  No clear diagnosis pathway exists across the local ICB area 
  •  No national standards or guidance for diagnosing learning disability in children 
  •  Assessments are inconsistent and not always available 
  •  Some children are only described as “probably” having a learning disability 
  •  Learning disability is not always considered alongside autism/ADHD pathways  

👉 This leads to a postcode lottery and unclear decision-making. 

 

 Why this matters for families 

This is NOT about giving another label. 

It’s about making sure children: 

  •  Have their full needs recognised 
  •  Get the right support early 
  •  Can access appropriate services and adjustments 

💬 “This is about thriving, not just coping.”  

 

⚠️ Risks if there is no clear diagnosis 

Without a confirmed learning disability diagnosis, children may: 

  • Miss out on early intervention at critical stages 
  • Be unable to access specialist support 
  • Face barriers to services that require diagnosis 
  • Struggle to access reasonable adjustments 
  • Experience poorer transition planning into adulthood 
  • Contribute to hidden unmet need across the system  

👉 In short: needs may be underestimated or unsupported. 

 

🔄 What is starting to happen (positive steps) 

  • Herefordshire pilot pathway is being developed 
  • Led by Community Paediatrics 
  • With input from education and SEND partners 
  • Work is underway to: 
  • Improve joined-up diagnosis across services 
  • Consider approaches beyond just IQ testing 
  • Explore better models (e.g. Scotland) 
  • Push for national guidance and consistency  

 

💬 What this means for Herefordshire parents 

This reflects what many families already tell us: 

  • Lack of clarity around diagnosis 
  • Long delays or no review of GDD 
  • Difficulty accessing the right support without a diagnosis 
  • Confusion between education and health terminology 

👉 PCVH will continue to: 

  • Share parent experiences into this work 
  • Push for a clear, fair and joined-up pathway 
  • Advocate for needs-led support AND proper recognition 

 

💬 Share your experience 

We’d really like to hear if: 

  • Your child is still labelled as GDD 
  • You’ve struggled to get a learning disability diagnosis 
  • You’ve been told your child “Probably” has LD but no formal assessment 
  • You’ve found support depends on diagnosis 

📩 admin@pcvherefordshire.com 
🌐 https://pcvh.co.uk/ 

 

 

 

 

 

 

Updates 

 

 

NEW: Experts at Hand – What Parent Carers Need to Know 

📢 What’s happening? 

The Department for Education (DfE) has published the first guidance for a new programme called Experts at Hand. 
This is part of the wider national SEND reforms. 

🤝 Why this matters for families 

The guidance makes it clear that Parent Carer Forums must be involved in shaping how this support works locally. 

This means your voice – and your experiences as a parent or carer – should help influence: 

  •  How support is delivered in mainstream schools 
  •  What specialist help is available locally 
  •  How services are designed and improved 
  •  Decisions about funding and commissioning 

🧩 What is “Experts at Hand”? 

Experts at Hand is about making sure: 

  • Specialist SEND support is available earlier 
  • More children are supported in mainstream settings 
  • Schools can access expert advice when they need it 

💬 Why your voice matters 

Parent Carer Forums (like PCVH) are recognised as key partners in this work. 

💡 This means: 

  • Your feedback will help shape local services 
  • Your lived experience will inform decisions 
  • Co-production (working together as equal partners) is expected 

🗣️ What is happening nationally? 

The National Network of Parent Carer Forums (NNPCF) has welcomed this guidance and highlighted how important it is for: 

  • Local areas to involve Parent Carer Forums from the start 
  • Parent carers to be part of meaningful discussions 
  • Changes to be shaped by real family experience 

👉 Read the NNPCF statement 

 

📍 What this means for Herefordshire 

Locally, this work will begin to develop over the coming months. 

PCVH will: 

  • Represent parent carers in local discussions 
  • Share updates and opportunities to get involved 
  • Ensure your voices help shape what happens next 

 

💙 Have your say 

We want to hear from you. 

What would make a difference for your child in school? 

  • What support works well? 
  • What is missing? 
  • What needs to change? 

👉 Get involved through PCVH sessions, surveys, and events. 

📩 Stay connected 

Parent Carer Voice Herefordshire 
🌐 https://pcvh.co.uk/ 
📧 admin@pcvherefordshire.com 

 Parent voice 

“We want support to be there before things reach crisis point – not after.” 
Local parent, Herefordshire 

 

 

Mental Health Support in Schools – Update for Parents & Carers (Herefordshire) 

We wanted to share a simple update on how mental health and emotional wellbeing support for children and young people is developing across Herefordshire. 

🌱 What’s happening right now? 

There are 114 schools and settings in Herefordshire. 

  • Around 40% of schools currently have access to this support 
  • This already reaches nearly 70% of children and young people 

💬 What parents are telling us: 
“Support is really helpful when you can access it — but it’s not available in every school yet.” 

🚀 What’s planned next? 

The service is expanding over the coming years so that: 

 Every school will have access by 2029/30 
 More areas will be included in each rollout phase (including Hereford and surrounding areas) 
 Additional staffing is being added, including a new senior practitioner role 

💬 What this means for families: 
If your child’s school isn’t included yet, it should be coming — but timing will vary depending on location. 

🧠 What support looks like 

  • Most children are seen within around 12 weeks 
  • Support focuses on things like:  
  • Anxiety 
  • Low mood 
  • Emotional wellbeing 
  • Progress is tracked using recognised tools and personal goals set with the child 

💬 In reality: 
Support isn’t just one appointment — it’s designed to track progress and help children build confidence over time. 

🔧 What improvements are being worked on 

Services are currently developing: 

  • Better joined up working between services 
  • A pilot to understand barriers to attending school 
  • More group sessions in schools 
  • Online support groups for parents/carers 
  • Training to improve cultural awareness and inclusivity 

💬 Parent view: 
Families often tell us that joined-up support and understanding the “whole child” is key — this is a positive step in that direction. 

⚠️ What are the challenges? 

The biggest issue continues to be not enough staff, especially: 

  • Educational Mental Health Practitioners (EMHPs) 

Steps are being taken to: 

  • Recruit more staff 
  • Request additional roles 
  • Use existing staff in different ways 

💬 What parents are experiencing: 
“Waiting times can feel long, especially when a child is struggling now.” 

💛 What PCVH will keep doing 

We will continue to: 

  • Share parent experiences with decision-makers 
  • Highlight gaps in access across schools 
  • Push for earlier support and reduced waiting times 
  • Make sure parent voices shape how services develop 

📣 Want to share your experience? 

Your voice really matters. 

👉 Visit: https://pcvh.co.uk/ 
👉 Or speak to us at the SEND Information Day 

 

 

 

What is Alternative Provision (AP)? 

Some children and young people may need support outside of a traditional school setting for a period of time. This is called Alternative Provision (AP). 

Herefordshire Council has published a directory of local AP providers that schools can use to explore options. 

 

⚠️ Important for parent carers to know 

  • This is not a recommended list – it’s a directory for schools to consider options 
  • Schools must only use AP when other support has been tried first 
  • The school remains fully responsible for your child’s safety and education 

 

 Before a placement, schools should check: 

  • Is it safe and appropriate? 
  • Does it provide good quality education? 
  • Can it meet your child’s individual needs? 
  • Is it properly registered, where required? 

 

🧩 Types of support available may include: 

  • Small group or 1:1 tuition 
  • Mentoring and emotional support 
  • Vocational or practical learning 
  • Outdoor or activity-based provision 
  • Online learning options 

 

💛 Parent voice 

💬 “We weren’t always included in decisions about alternative provision—clear communication and being part of the process makes a huge difference.” 

 

🤝 How PCVH can support 

If your child is being considered for Alternative Provision and you’re unsure what it means or what your rights are: 

  • We can help you prepare questions for school 
  • Support you to understand the process 
  • Share other parents’ experiences 

📩 admin@pcvherefordshire.com 
🌐 https://pcvh.co.uk/ 

 

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