A practical guide for health professionals and trainers, offeringevidence-based low arousal approaches to defusing and managingaggressive behaviours in a variety of health care settings. Provides both an academic background and practical advice onhow to manage and minimize confrontation Illustrates low arousal approaches and offers clear advice onphysical restraint and the reduction of these methods Describes the evidence base for recommended approaches Includes a wide range of valuable case examples from a varietyof care settings
